Monitoring and decision support
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MONITORING AND DECISION SUPPORT
Find stock discrepancies before they disrupt sales
Help inventory teams compare recorded stock with commitments and recent activity, investigate discrepancies and review the appropriate count, transfer or replenishment action.
Industry
Retail and consumer goods
Business function
Operations and delivery, Sales and business development
Business goal
Improve decision quality, Strengthen operational resilience
Solution category
Monitoring and decision support, Planning and optimisation
The opportunity
Recorded inventory can differ from stock available to sell. Unchecked discrepancies affect replenishment, store availability and customer promises, particularly when information changes across several channels.
How it works
- 01
Compare current inventory, commitments and relevant stock-movement records together.
- 02
Identify discrepancies and check whether usable stock supports customer commitments.
- 03
Prepare count, transfer or replenishment options with the supporting evidence.
- 04
Record the approved action and reconcile subsequent stock confirmation.
What it needs
- Inventory and stock-movement records
- Reservations, demand and customer commitments
- Replenishment rules and location constraints
What it produces
- Prioritised inventory exception list
- Reviewed count or replenishment options
- Stock reconciliation and action record
Where people decide
Inventory owners approve corrective actions and confirm stock changes through the appropriate operational systems.
Example application
A retailer investigates an apparent availability mismatch, requests a targeted stock count and adjusts replenishment after the store confirms the usable quantity.
What to measure
Evaluation measures to agree before release, not achieved results.
- Time to resolve inventory exceptions
- Agreement between recorded and confirmed sellable stock
Next step
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