Monitoring and decision support
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MONITORING AND DECISION SUPPORT
Assemble transaction-monitoring investigation cases
Help investigators organise transaction alerts, related activity and source evidence into a traceable case that supports review, escalation and a documented decision.
Industry
Financial services
Business function
Finance and risk, Operations and delivery
Business goal
Reduce manual work, Improve decision quality
Solution category
Monitoring and decision support, Workflow and document automation
The opportunity
Investigators often gather the same account, transaction and alert information from several systems. Fragmented evidence makes it harder to understand an episode and explain the resulting investigation decision.
How it works
- 01
Collect the alert and retrieve permitted account and transaction context.
- 02
Group related activity and identify evidence gaps or inconsistent records.
- 03
Prepare an evidence-linked case narrative for the assigned investigator.
- 04
Record the reviewed disposition and route any approved escalation.
What it needs
- Transaction alerts and permitted records
- Relevant account and relationship context
- Investigation rules and review procedures
What it produces
- Structured investigation case
- Evidence-linked narrative and open questions
- Recorded disposition and escalation history
Where people decide
An authorised investigator determines the case outcome and any reporting action within the established compliance workflow.
Example application
A financial institution prepares a linked view of related transaction alerts so an investigator can review the evidence and document the case outcome.
What to measure
Evaluation measures to agree before release, not achieved results.
- Case preparation time
- Evidence completeness at investigator review
Next step
Tell us how this use case fits your organisation. Opening the enquiry does not send a message; you review and send it from your email app.
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